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Privacy Policy

Privacy Policy

This Privacy Policy explains how Kobe Explorer handles personal data in connection with its website, booking inquiries, and guided nature walks and local day excursions. It applies to information processed for small-group regional excursions, full-day regional guided excursions, and related communication and administration.

Terms of ServiceContact
Effective Date
As stated in this policy
Scope
All users of our services
Questions?
Contact
Privacy Office

Contact Information

Privacy email
contact@gamegymtopic.site
Privacy phone
+81 90-1783-5546
Mailing address
六甲山町南六甲 1034-144, 神戸市, 兵庫県, JP, 657-0101
Privacy contact

Use the contact details below for questions about this policy or your personal data.

Contact Page
01

Information We Collect

We may collect identification and contact details, booking and payment-related information, tour preferences, date and fitness requests, route suitability details, meeting and return plan information, communication records, and technical data such as device, browser, and usage information. We also process information needed to confirm weather and access conditions, manage small-group excursions, and complete route completion checks.

The categories collected depend on booking, inquiry, and site-use activity.
02

Sources of Information

We receive data when you submit a website request, contact us by email or phone, make a booking, or communicate with us about an excursion. We also collect information generated through our website, booking handling, payment processing, and operational coordination, including records of confirmations, changes, and service delivery.

Most information is provided directly by the user, with some data created during service use.
03

Cookie Types

Our website may use essential cookies to support page functions and security, functional cookies to remember limited preferences, and analytics cookies to understand general site use. Cookies may be session-based or persistent depending on their purpose. We do not use cookies to make decisions about tour suitability or route confirmation without direct review of the booking information you provide.

We use only standard cookie categories needed for operation, measurement, and preference handling.
04

Cookie Controls

You may control cookies through your browser settings and, where available, site-level preference tools. Disabling some cookies may affect basic site functions, form handling, or booking-related features. We do not rely on cookies to collect more information than is needed for ordinary website operation and service administration.

Browser settings can usually limit or remove cookies, subject to device and browser features.
User Rights

Your Rights

Subject to applicable law, you may request access to your personal data, correction of inaccurate information, deletion where retention is no longer required, or restriction of certain processing. You may also object to processing in limited circumstances and withdraw consent where processing is based on consent. Some requests may be limited where we must keep information for legal, safety, or operational reasons.

Available rights depend on the nature of the data and the applicable legal basis.
Requests

How to Make a Request

To submit a rights request, use the contact details in this policy and describe the information or action you are requesting. We may ask for enough information to confirm your identity and locate the relevant records. If a request cannot be fully satisfied, we will explain the reason to the extent required by law.

We may need to verify identity before acting on a request.
Data Retention

Data Retention

We keep personal data only for as long as needed to manage inquiries, bookings, payments, service delivery, recordkeeping, dispute handling, and legal compliance. When data is no longer required, we delete it or anonymize it where feasible. Some records may be retained for a longer period if necessary to meet tax, accounting, safety, or contractual obligations.

Retention depends on the purpose of collection and any legal or accounting requirements.
Policy Updates

Policy Changes

If we make material changes, we will update the policy on this page and may provide additional notice where appropriate. The revised version applies from the stated effective date. We encourage you to review the policy periodically so you remain informed about how your information is handled.

We may revise this policy when our processing practices or legal obligations change.
01
Processing purpose

How We Use Information

We use personal data to respond to inquiries, assess date and fitness requests, review route suitability, confirm weather and access conditions, arrange meeting and return plans, process booking payments, deliver guided excursions, complete route completion checks, maintain records, improve service administration, and meet legal or accounting obligations. We may also use limited technical data to operate and secure the website and to understand general site performance.

Processing is limited to the purposes described below.
02
Sharing partners

Service Providers and Partners

We may share personal data with service providers that support website hosting, communications, payment handling, record management, or other operational functions. These parties may process data only for the services they provide to us and are expected to handle it under appropriate confidentiality and security obligations. We do not sell personal data.

Operational partners receive only the information needed for their role.
03
Legal basis

Legal Disclosures

We may disclose personal data when required to comply with law, court orders, tax or accounting obligations, or lawful requests from public authorities. We may also share information where disclosure is necessary to protect our rights, the safety of guests or staff, or the integrity of our services.

Disclosure to public authorities is limited to lawful requests or mandatory reporting duties.